Albergo Ristoro Sitten
Gressoney-La-Trinité · Authentic Mountain Hospitality
Context & Philosophy
Hospitality at the foot of Monte Rosa is influenced by
weather, daylight, and tourist flow.
Every action adapts to snow conditions, skier demand, and the rhythm of the mountains.
Daily Work Flow (Based on Real Routine)
Opening – Arrival (08:30)
- Arrive at work and change into work clothes
- Check weather conditions
- If it snowed:
- Clean snow outside
- Prepare terrace and tables
- Plug in and test sound system
- Prepare coffee machine, bottles, and bar setup
Morning Preparation
- Cut panini when needed
- Arrange panini in the showcases
- Check bar and counter order
Cashier & Sales Awareness
- Open cashier system
- Check what was sold previously
- Understand what needs to be promoted today
Client Reception
- Welcome clients with authentic hospitality
- Understand client needs quickly:
- Finger food and drinks at the bar
- Table service at the restaurant
Bar & Restaurant Offer
- Check restaurant menu of the day
- Bar offer (daily constant):
- Snacks, pizza slices, panini, french fries
- Wine, genepy, aperol, campari, martini
- Grappa, amaro, sambuca
- Gin, spumante, whisky
- Mandarino, rum, liquori, vov
Downtime Management
- Prepare garbage
- Help the kitchen
- Clean tables
- Stay proactive even without clients
Cleaning & Closing (Around 15:00)
- Start cleaning considering sunset and weather
- Gradually reduce service
- Leave the space ready for the next day
Skills Checklist – Mountain Ristoro
Opening & Setup
□ Adapts setup to snow and weather
□ Prepares terrace safely
□ Sets up machines and bar correctly
Hospitality
□ Greets guests warmly
□ Understands guest intention quickly
□ Manages bar and restaurant flow
Cashier & Awareness
□ Uses cashier system confidently
□ Understands sales and demand
Bar Knowledge
□ Knows all bar food items
□ Knows spirits and digestifs
□ Can suggest drinks naturally
Work Ethic
□ Stays active during quiet moments
□ Helps kitchen and colleagues
□ Keeps space clean and welcoming
Closing
□ Starts cleaning at the right time
□ Respects daylight and weather rhythm
□ Leaves workspace ready for next service